We’re redesigning the Chambers website between now and October to make it faster, simpler and more powerful.
This page answers common questions about what\u2019s changing and what to expect.<\/p>\n\n\n\n\n\n \n\n\n\n\n\n\n\n \n\n\n\n\n\n\n\n \n\n\n\n\n\n\n\n \n\n\n\n\n\n\n\n \n\n\n\n\n\n\n\n \n","protected":false},"featured_media":0,"menu_order":0,"template":"","meta":[],"blocks":[{"blockName":"core\/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n
We're redesigning the Chambers website between now and October to make it faster, simpler and more powerful.
This page answers common questions about what\u2019s changing and what to expect.<\/p>\n","innerContent":["\n
We're redesigning the Chambers website between now and October to make it faster, simpler and more powerful.
This page answers common questions about what\u2019s changing and what to expect.<\/p>\n"]},{"blockName":null,"attrs":[],"innerBlocks":[],"innerHTML":"\n\n","innerContent":["\n\n"]},{"blockName":"lazyblock\/chambers-header","attrs":{"header":"Please note My Account is the same and has not changed.","headerLevel":"5","blockId":"Z2pMXxN","blockUniqueClass":"lazyblock-chambers-header-Z2pMXxN"},"innerBlocks":[],"innerHTML":"","innerContent":[]},{"blockName":null,"attrs":[],"innerBlocks":[],"innerHTML":"\n\n","innerContent":["\n\n"]},{"blockName":"core\/html","attrs":[],"innerBlocks":[],"innerHTML":"\n \n","innerContent":["\n \n"]},{"blockName":null,"attrs":[],"innerBlocks":[],"innerHTML":"\n\n","innerContent":["\n\n"]},{"blockName":"lazyblock\/chambers-header","attrs":{"header":"Mixed brand experience","headerLevel":"2","blockId":"1uVOMB","blockUniqueClass":"lazyblock-chambers-header-1uVOMB"},"innerBlocks":[],"innerHTML":"","innerContent":[]},{"blockName":null,"attrs":[],"innerBlocks":[],"innerHTML":"\n\n","innerContent":["\n\n"]},{"blockName":"lazyblock\/accordion-v2","attrs":{"blockId":"Z1QcxWv","blockUniqueClass":"lazyblock-accordion-v2-Z1QcxWv"},"innerBlocks":[{"blockName":"lazyblock\/accordion-item","attrs":{"title":"Why does the website look different on some pages compared to others?","blockId":"ZJK3Y2","blockUniqueClass":"lazyblock-accordion-item-ZJK3Y2"},"innerBlocks":[{"blockName":"core\/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n
We're\u00a0currently\u00a0in the process of updating\u00a0our website to\u00a0a new look\u00a0and feel. Some pages have already moved to the newly refreshed brand & design, whilst others are still\u00a0in the process of being\u00a0updated. Everything is fully functional throughout -\u00a0you're\u00a0in the right place.<\/em><\/em><\/p>\n","innerContent":["\n We're\u00a0currently\u00a0in the process of updating\u00a0our website to\u00a0a new look\u00a0and feel. Some pages have already moved to the newly refreshed brand & design, whilst others are still\u00a0in the process of being\u00a0updated. Everything is fully functional throughout -\u00a0you're\u00a0in the right place.<\/em><\/em><\/p>\n"]}],"innerHTML":"\n\n","innerContent":["\n",null,"\n"]},{"blockName":"lazyblock\/accordion-item","attrs":{"title":"Am I still on the right website? I ended up on a page that looks different.","blockId":"1fWpXJ","blockUniqueClass":"lazyblock-accordion-item-1fWpXJ"},"innerBlocks":[{"blockName":"core\/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n Yes, absolutely.\u00a0You're\u00a0in the right place.\u00a0We're\u00a0rolling out a refreshed brand & website design in stages, so some pages may look different to others whilst the update is in progress.<\/em><\/em><\/em><\/em><\/p>\n","innerContent":["\n Yes, absolutely.\u00a0You're\u00a0in the right place.\u00a0We're\u00a0rolling out a refreshed brand & website design in stages, so some pages may look different to others whilst the update is in progress.<\/em><\/em><\/em><\/em><\/p>\n"]}],"innerHTML":"\n\n","innerContent":["\n",null,"\n"]},{"blockName":"lazyblock\/accordion-item","attrs":{"title":"Has the company rebranded? Which brand is correct?","blockId":"Z1Sor6G","blockUniqueClass":"lazyblock-accordion-item-Z1Sor6G"},"innerBlocks":[{"blockName":"core\/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n Yes,\u00a0we're\u00a0refreshing our brand and website\u00a0between June and October.\u00a0You\u00a0may still see references to the old brand logo in some areas whilst we complete the transition over the coming months.<\/em>\u00a0<\/em><\/em><\/em><\/em><\/em><\/p>\n","innerContent":["\n Yes,\u00a0we're\u00a0refreshing our brand and website\u00a0between June and October.\u00a0You\u00a0may still see references to the old brand logo in some areas whilst we complete the transition over the coming months.<\/em>\u00a0<\/em><\/em><\/em><\/em><\/em><\/p>\n"]}],"innerHTML":"\n\n","innerContent":["\n",null,"\n"]},{"blockName":"lazyblock\/accordion-item","attrs":{"title":"Why do some pages have a different logo\/theme to others?","blockId":"ZaB2d0","blockUniqueClass":"lazyblock-accordion-item-ZaB2d0"},"innerBlocks":[{"blockName":"core\/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n We're\u00a0updating our site in phases, so you may notice a mix of old and\u00a0new designs\u00a0during this period as you navigate the website. Both are us -\u00a0we're\u00a0simply working through the update systematically and expect everything to be consistent by October.<\/em><\/em><\/em><\/em><\/em><\/em><\/em><\/em><\/p>\n","innerContent":["\n We're\u00a0updating our site in phases, so you may notice a mix of old and\u00a0new designs\u00a0during this period as you navigate the website. Both are us -\u00a0we're\u00a0simply working through the update systematically and expect everything to be consistent by October.<\/em><\/em><\/em><\/em><\/em><\/em><\/em><\/em><\/p>\n"]}],"innerHTML":"\n\n","innerContent":["\n",null,"\n"]}],"innerHTML":"\n\n\n\n\n\n\n\n","innerContent":["\n",null,"\n\n",null,"\n\n",null,"\n\n",null,"\n"]},{"blockName":null,"attrs":[],"innerBlocks":[],"innerHTML":"\n\n","innerContent":["\n\n"]},{"blockName":"core\/html","attrs":[],"innerBlocks":[],"innerHTML":"\n \n","innerContent":["\n \n"]},{"blockName":null,"attrs":[],"innerBlocks":[],"innerHTML":"\n\n","innerContent":["\n\n"]},{"blockName":"lazyblock\/chambers-header","attrs":{"header":"About trust & legitimacy","headerLevel":"2","blockId":"Z2sAy77","blockUniqueClass":"lazyblock-chambers-header-Z2sAy77"},"innerBlocks":[],"innerHTML":"","innerContent":[]},{"blockName":null,"attrs":[],"innerBlocks":[],"innerHTML":"\n\n","innerContent":["\n\n"]},{"blockName":"lazyblock\/accordion-v2","attrs":{"blockId":"ZnGEFx","blockUniqueClass":"lazyblock-accordion-v2-ZnGEFx"},"innerBlocks":[{"blockName":"lazyblock\/accordion-item","attrs":{"title":"Is this website secure? The inconsistent design is making me unsure if I'm in the right place.","blockId":"Z1iuWpY","blockUniqueClass":"lazyblock-accordion-item-Z1iuWpY"},"innerBlocks":[{"blockName":"core\/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n We completely understand the concern. The site is fully secure \u2014 you can verify this by checking for the padlock icon in your browser's address bar. The mixed appearance is simply a result of our phased website update and will be resolved by October.<\/em><\/em><\/em><\/p>\n","innerContent":["\n We completely understand the concern. The site is fully secure \u2014 you can verify this by checking for the padlock icon in your browser's address bar. The mixed appearance is simply a result of our phased website update and will be resolved by October.<\/em><\/em><\/em><\/p>\n"]}],"innerHTML":"\n\n","innerContent":["\n",null,"\n"]},{"blockName":"lazyblock\/accordion-item","attrs":{"title":"I\u2019m in My Account and the pages looks different to the website \u2014 has my account been compromised?","blockId":"Z2k5WrK","blockUniqueClass":"lazyblock-accordion-item-Z2k5WrK"},"innerBlocks":[{"blockName":"core\/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n No \u2014<\/em><\/em><\/em><\/em> your account is safe. The different appearance is due to our phased website redesign, where some pages have been updated to our new look whilst others are still to follow. If you're ever unsure, check that the URL shows the padlock symbol.<\/em><\/em><\/em><\/em><\/p>\n","innerContent":["\n No \u2014<\/em><\/em><\/em><\/em> your account is safe. The different appearance is due to our phased website redesign, where some pages have been updated to our new look whilst others are still to follow. If you're ever unsure, check that the URL shows the padlock symbol.<\/em><\/em><\/em><\/em><\/p>\n"]}],"innerHTML":"\n\n","innerContent":["\n",null,"\n"]},{"blockName":"lazyblock\/accordion-item","attrs":{"title":"Are both the old and new branded pages officially part of the same company?","blockId":"Z9TM9z","blockUniqueClass":"lazyblock-accordion-item-Z9TM9z"},"innerBlocks":[{"blockName":"core\/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n Yes, both are us. You may notice a mix of old and new branding as we work through our phased website update. All pages are part of the same site and are fully secure.<\/em><\/em><\/em><\/em><\/em><\/em><\/p>\n","innerContent":["\n Yes, both are us. You may notice a mix of old and new branding as we work through our phased website update. All pages are part of the same site and are fully secure.<\/em><\/em><\/em><\/em><\/em><\/em><\/p>\n"]}],"innerHTML":"\n\n","innerContent":["\n",null,"\n"]}],"innerHTML":"\n\n\n\n\n\n","innerContent":["\n",null,"\n\n",null,"\n\n",null,"\n"]},{"blockName":null,"attrs":[],"innerBlocks":[],"innerHTML":"\n\n","innerContent":["\n\n"]},{"blockName":"core\/html","attrs":[],"innerBlocks":[],"innerHTML":"\n \n","innerContent":["\n \n"]},{"blockName":null,"attrs":[],"innerBlocks":[],"innerHTML":"\n\n","innerContent":["\n\n"]},{"blockName":"lazyblock\/chambers-header","attrs":{"header":"About what's changing","headerLevel":"2","blockId":"Z1fFSXa","blockUniqueClass":"lazyblock-chambers-header-Z1fFSXa"},"innerBlocks":[],"innerHTML":"","innerContent":[]},{"blockName":null,"attrs":[],"innerBlocks":[],"innerHTML":"\n\n","innerContent":["\n\n"]},{"blockName":"lazyblock\/accordion-v2","attrs":{"blockId":"B8RTo","blockUniqueClass":"lazyblock-accordion-v2-B8RTo"},"innerBlocks":[{"blockName":"lazyblock\/accordion-item","attrs":{"title":"What is changing on the website and when?","blockId":"2j2kor","blockUniqueClass":"lazyblock-accordion-item-2j2kor"},"innerBlocks":[{"blockName":"core\/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n We're\u00a0refreshing the look, feel, and structure of our website as part of a wider brand refresh. The update is being rolled out in phases over the next three months, with the full site expected to be complete by October.<\/em><\/em><\/em><\/em><\/p>\n","innerContent":["\n We're\u00a0refreshing the look, feel, and structure of our website as part of a wider brand refresh. The update is being rolled out in phases over the next three months, with the full site expected to be complete by October.<\/em><\/em><\/em><\/em><\/p>\n"]}],"innerHTML":"\n\n","innerContent":["\n",null,"\n"]},{"blockName":"lazyblock\/accordion-item","attrs":{"title":"Will my login details, saved preferences, and account data still work across the different areas of the site?","blockId":"Z1OueXq","blockUniqueClass":"lazyblock-accordion-item-Z1OueXq"},"innerBlocks":[{"blockName":"core\/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n Yes, everything carries across seamlessly. Your login to My Account, account details, and any saved preferences are unaffected by the design update.<\/em><\/em><\/em><\/em><\/em><\/p>\n","innerContent":["\n Yes, everything carries across seamlessly. Your login to My Account, account details, and any saved preferences are unaffected by the design update.<\/em><\/em><\/em><\/em><\/em><\/p>\n"]}],"innerHTML":"\n\n","innerContent":["\n",null,"\n"]},{"blockName":"lazyblock\/accordion-item","attrs":{"title":"Will the full website be updated, and if so, when can I expect that?","blockId":"144iwN","blockUniqueClass":"lazyblock-accordion-item-144iwN"},"innerBlocks":[{"blockName":"core\/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n Yes, the full site will be updated to the newly refreshed brand and design. We expect the rollout for\u00a0<\/em>Chambers.com<\/em><\/a>\u00a0to be complete by October.<\/em><\/em><\/em><\/em><\/em><\/em><\/em><\/p>\n","innerContent":["\n